Shipping policy
HIDDEN LOCAL GEMS — Shipping Policy
Processing Time
All of our products are custom-made to order. Please allow 2–7 business days for production before your order ships. Orders are not processed on weekends or holidays.
Domestic Shipping (United States)
| Method | Estimated Delivery After Production | Cost |
|---|---|---|
| Economy | 6–13 business days | Free on orders $75+ / from $3.99 |
| Standard | 4–10 business days | From $4.75 |
Total estimated time from order to delivery: 8–20 business days (Economy) or 6–17 business days (Standard).
International Shipping
We ship to over 27 countries worldwide. Shipping rates are calculated at checkout based on your location and order weight.
For international print-on-demand orders, estimated delivery is 12–35 business days from order date depending on destination.
Please note: International customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in your shipping cost.
Where We Ship
We currently ship to the United States and internationally to: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, UAE, and United Kingdom.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Questions?
Contact us at hiddenlocalgemshelp@gmail.com and we'll be happy to help.